Sara Biter
Clarksville,TN
Summary
Dynamic professional with a proven track record in small business operations at Sara's Always Busy. Skilled in customer relations and team leadership, I enhanced customer satisfaction through exceptional service and efficient processes. Adept at problem-solving and decision-making, I consistently fostered strong client relationships, driving repeat business and referrals.
Overview
8
8
years of professional experience
Work History
Owner
Sara's Always Busy
01.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Laborer
Mickle's Remodeling
04.2017 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Front Office Assistant
DMC Automotive
03.2019 - 02.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Reviewed and updated customer information in database for accuracy.
Education
Associate of Science - Psychology
University of Maryland Global Campus
Hyattsville, MD08-2025
GED -
Clarksville High School
Clarksville, TN06-1999
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Money handling
- Team leadership
- Decision-making
- Customer service
- Problem-solving
- Time management
Languages
English
Native or Bilingual
Timeline
Owner
Sara's Always Busy
01.2020 - Current
Front Office Assistant
DMC Automotive
03.2019 - 02.2021
Laborer
Mickle's Remodeling
04.2017 - Current
Associate of Science - Psychology
University of Maryland Global Campus
GED -
Clarksville High School
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