Delivered food and beverages promptly in fast-paced dining environment.
Provided friendly service to enhance overall customer experience.
Processed monetary transactions accurately, adhering to company cash handling procedures.
Restaurant Hostess
Giumarello's Restaurant & GBar
Haddonfield, NJ
12.2022 - 08.2024
Greeted and seated guests to create welcoming atmosphere.
Managed reservation systems to optimize seating efficiency.
Trained new hosts on company protocols and customer service standards.
Resolved customer complaints professionally while maintaining positive guest interactions.
Answered phone inquiries for scheduling and confirming reservations, recording takeout orders, and addressing service questions.
Assistant
Zone Yoga & Pilates
Margate City, New Jersey
05.2023 - 08.2023
Organized tasks to efficiently achieve service goals and improve operational flow.
Welcomed visitors, clients, and guests with professionalism and courtesy.
Developed engaging content for various social media platforms, including Instagram and Facebook.
Server
Agnes Cafe
Ventnor City, New Jersey
08.2020 - 01.2021
Managed customer orders with high efficiency and accuracy.
Collaborated with kitchen staff to ensure prompt food delivery.
Handled cash transactions and processed payments meticulously.
Addressed customer complaints and concerns to maintain satisfaction.
Education
Some College (No Degree) - Finance And Marketing
University of South Carolina
Columbia, SC
05-2028
Skills
Customer service excellence
Cleanliness and quality standards
Time management skills
Team collaboration strategies
Conflict resolution techniques
Accomplishments
Capstone Scholar at the University of South Carolina
Member of the National Honor Society
Affiliations
Founded and ran the Women In Need club at Haddonfield Memorial High School that lead over 200 members in helping to aid local women in need through donation drives and fundraisers from 2022-2024.