Sara N Rosenthal
Sunland,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Sales Representative front desk
Shred Source
Sun Valley, CA
01.2017 - Current
- Oversaw front desk operations to optimize daily workflow and deliver exceptional customer service.
- Developed and maintained strong client relationships to drive sales growth.
- Scheduled appointments and managed time efficiently
- Collaborated with team members and provided training and support
- Handled challenging situations with professionalism and calmly friendly attitude
- Answered phone calls and provided excellent customer service
- Assured client with a follow up calls for drivers ETA
- Organized and managed shredding events, including processing documents with a shredding certification
- Analyzed market trends and customer feedback to refine product offerings and sales tactics.
Sales Manager
one heart behavioral health
Reseda, CA
12.2025 - 01.2026
- Managed front desk operations to ensure efficient daily workflow and exceptional customer service
- Scheduled patients/clients check-in and check-out
- Conducted phone communication with clients and other offices
- Facilitated meetings with potential clients to promote services
- Collaborated with other offices to increase client referrals
- Assisted clients with insurance processing and therapist referrals if needed
- Oversaw front desk operations to ensure efficient daily workflow and exceptional customer service
- Managed scheduling patients/clients check-in and check-out
- Conducted phone communication with clients and other offices
- Facilitated meetings with potential clients
- Collaborated with other offices to increase client referrals
- Assured that clients were sent to the company for services
- Followed up with company and patients to check on their status and offer assistance with insurance processing or therapist referrals.
- Developed and implemented sales strategies to enhance client acquisition and retention.
Education
No Degree - Sales
College of The Canyon
Santa Clarita, CA07-2017
High School Diploma -
Canyon High School
Santa Clarita, CA06-2016
Skills
- Client support
- Experienced with QuickBooks software
- Fluent in English
- great customer service
- great in software applications
- processing transactions
- fast learner
- Sales communication
Timeline
Sales Manager
one heart behavioral health
12.2025 - 01.2026
Sales Representative front desk
Shred Source
01.2017 - Current
No Degree - Sales
College of The Canyon
High School Diploma -
Canyon High School