Sara Ollis
Zephyrhills,FL
Summary
I am a dynamic and highly motivated salon owner with nearly 10 years of experience in managing and operating a successful salon, having expertise in customer service, team management, business development and financial oversight, with a proven ability to increase revenue, enhance customer satisfaction, and lead a team to achieve business goals. Seeking to leverage my extensive experience and skills in a new professional opportunity.
Overview
10
10
years of professional experience
Work History
Lash Artist
Self Employed Services
Zephyrhills, FL
07.2017 - Current
- Developed strong lasting relationships with clients through personalized service and consistent follow ups
- Created a welcoming and comfortable environment for clients, including amenities and a friendly atmosphere
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Improved appointment efficiency through effective time management while ensuring high-quality results for each client.
- Implemented detailed record-keeping system that allowed for tracking of client preferences, appointments history, allergies or sensitivities easily accessible during future visits.
Salon Manager
Quick Cuts
Midlothian, TX
01.2015 - 06.2017
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Oversaw salon employee performance, facility cleanliness, and sales.
Education
Diploma -
North Harrison High School
Ramsey, IN05.2006
Cosmetology Degree -
Prosser School of Cosmetology
New Albany, IN05.2006
Skills
- Social Media Marketing
- Professionalism and Etiquette
- Client Scheduling
- Customer Service
- Client focused care
- Reliable team player
- Appointment Setting
- Adaptable
Timeline
Lash Artist
Self Employed Services
07.2017 - Current
Salon Manager
Quick Cuts
01.2015 - 06.2017
Diploma -
North Harrison High School
Cosmetology Degree -
Prosser School of Cosmetology