Sara Pachner
Summary
Dependable restaurant experience and professionality with strong background in food services. Focused on delivering exceptional customer service and encouraging repeat business. Consistently goes beyond requirements to satisfy customers and improve business operations.
Overview
4
4
years of professional experience
Work History
Counter Server
Naval Bagels
Annapolis, MD
10.2022 - 08.2023
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Took and processed over customer orders.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Restocked counter supplies, condiments, napkins and silverware.
- Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
Hostess
Pusser's Caribbean Grille
Annapolis, MD
06.2020 - 11.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Hallmark
Annapolis, MD
10.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Currently A Rising Sophomore - Business
San Diego State University
San Diego, CA05.2027
High School Diploma -
Archbishop Spalding High School
Severn, MD05.2023
Skills
- Product Knowledge
- Effective Communication
- Cash handling expertise
- Excellent work ethic
- Team Player
- Greeting customers
- Table Setting
- Customer Service
Timeline
Counter Server
Naval Bagels
10.2022 - 08.2023
Hostess
Pusser's Caribbean Grille
06.2020 - 11.2021
Cashier
Hallmark
10.2019 - 03.2020
Currently A Rising Sophomore - Business
San Diego State University
High School Diploma -
Archbishop Spalding High School