Sara Panora
Summary
Experienced healthcare administrative professional specializing in urgent care operations, patient coordination, and insurance verification. Manages fast-paced workflows, supports patients and clinical staff, and maintains accurate medical records. Strong background in customer service and communication, ensuring compliance with healthcare standards while delivering compassionate care.
Overview
4
4
years of professional experience
Work History
Home Care Coordinator
NJFirst Home Health Care
Union City
04.2025 - Current
- Coordinated caregiver assignments and patient services to ensure continuity of care and compliance with individualized care plans.
- Managed patient authorizations, healthcare records, and service documentation to ensure regulatory compliance.
- Prepared documentation for state inspections and accreditation reviews to support quality assurance and regulatory standards.
- Collaborated with patients, caregivers, and healthcare teams to ensure timely communication and quality service delivery.
Administrative Coordinator
Union City Urgent Care
Union City
04.2025 - Current
- Manage daily administrative and billing operations, including insurance verification, claims submission, payment processing, and authorization follow-ups.
- Coordinate workflow between front desk staff, medical providers, and billing departments to ensure efficient patient scheduling and processing.
- Maintain patient records and medical documentation in compliance with healthcare regulations and internal procedures.
- Support operational efficiency by overseeing back-office administrative functions and ensuring accurate documentation practices.
- Deliver excellent patient service while managing multiple priorities in a fast-paced healthcare environment.
Retail Sales Associate
Birkenstock
New York
06.2022 - 04.2025
- Delivered exceptional customer service in high-volume retail environment, assisting customers with product selection and inquiries to enhance shopping experience.
- Managed inventory and maintained store operations, demonstrating strong organizational and multitasking skills to ensure smooth daily function.
- Consistently exceeded sales goals through effective communication and customer relationship building.
Education
Bachelor of Science - Health Sciences
Saint Peter's University
Jersey City, NJ05-2025
Skills
- Patient Scheduling & Coordination
- Insurance Verification & Authorizations
- Medical Billing & Claims Follow-Up
- Electronic Medical Records (EMR/EHR)
- Patient Records & Documentation
- Multitasking in Fast-Paced Environments
- Customer Service & Patient Communication
Timeline
Home Care Coordinator
NJFirst Home Health Care
04.2025 - Current
Administrative Coordinator
Union City Urgent Care
04.2025 - Current
Retail Sales Associate
Birkenstock
06.2022 - 04.2025
Bachelor of Science - Health Sciences
Saint Peter's University