Sara Pareja
North Bergen,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Assistance Manager
FITNESS FACTORY
09.2017 - Current
- Address and resolve guest concerns, maintaining brand loyalty and increasing customer satisfaction ratings to 90%
- Routinely inspect company property and equipment, creating repair tickets as needed to ensure a comfortable and safe space for employees and guests
- Ensure employees complied with company policies and procedures
- Prepared weekly payrolls through Data Track systems and process it regularly
- Assist with weekly inventory procedures to check stock.
Sales Associate
CLUB METRO
11.2014 - 05.2017
- Resolved customer complaints regarding sales and service
- Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs
- Determined price schedules and discount rates
- Reviewed operational records and reports to project sales and determined profitability
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
- Developed pricing strategies, balancing firm objectives and customer satisfaction.
Receptionist
HUMBERTO’S UNISEX
05.2014 - 10.2014
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
- Maintains safe and clean reception area by complying with procedures, rules, and regulations
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Education
Bachelor of Business Analytics - Data Science
New Jersey City University
Skills
- Microsoft Office Suite
- Effectively meet deadlines
- Excellent communications skills
- Problem Solving
- Teamwork
- Organization
- POS System & Cash handling
- Customer Relationship Management
Languages
Spanish
Full Professional
Timeline
Assistance Manager
FITNESS FACTORY
09.2017 - Current
Sales Associate
CLUB METRO
11.2014 - 05.2017
Receptionist
HUMBERTO’S UNISEX
05.2014 - 10.2014
Bachelor of Business Analytics - Data Science
New Jersey City University
Similar Profiles
Robert SpooneRobert Spoone
Personal Trainer at Fitness FactoryPersonal Trainer at Fitness Factory
William RogersWilliam Rogers
Fitness Consultant at Fitness FactoryFitness Consultant at Fitness Factory
Chirag JoshiChirag Joshi
Back-End Developer at Fitness FactoryBack-End Developer at Fitness Factory
Christian AhnChristian Ahn
Front Desk Receptionist at Fitness FactoryFront Desk Receptionist at Fitness Factory
GERONIMO PEREZGERONIMO PEREZ
Night / Weekend Warehouse Supervisor at Eileen FisherNight / Weekend Warehouse Supervisor at Eileen Fisher