Sara Pratten
Rogers, MN,MN
Summary
Dynamic office professional with a proven track record at The Cheesecake Factory, excelling in customer service and time management. Enhanced operational efficiency through process improvements and effective training. Skilled in data entry and maintaining accurate financial records, contributing to a positive workplace environment and streamlined workflows.
Overview
20
20
years of professional experience
Work History
Office Assistant
Amerispec Inspection Services
07.2024 - Current
- Assisted in scheduling and coordinating inspections for residential properties.
- Managed incoming calls and inquiries, providing accurate information to clients.
- Organized and maintained office files, ensuring easy access to documents.
- Supported team members by preparing inspection reports and documentation.
Office Administrator/Warehouse Worker/Clothing Processor
Bass Pro/Cabela's
11.2017 - 12.2024
- Managed office operations, ensuring efficient workflow and communication across departments.
- Developed and maintained filing systems, enhancing document retrieval and organization.
- Processed vendor invoices and expenses, maintaining accurate financial records and compliance.
- Ordering of supplies for the entire store
- HR support with new hires, payroll and administrative duties
Operations Support Technician/Business Manager
The Cheesecake Factory
11.2005 - 11.2015
- Monitored operational workflows to ensure compliance with safety and quality standards.
- Coordinated equipment maintenance schedules, enhancing machine uptime and reliability.
- Trained new technicians on standard operating procedures and safety protocols.
- Implemented process improvements that streamlined operations and reduced downtime.
- Benefits, payroll and financial responsibilities for 200 staff members and managers
Education
Bachelor of Arts - Hotel, Restaurant And Tourism Management
University of Wisconsin, Stout
Menomonie, WI05-2022
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
Timeline
Office Assistant
Amerispec Inspection Services
07.2024 - Current
Office Administrator/Warehouse Worker/Clothing Processor
Bass Pro/Cabela's
11.2017 - 12.2024
Operations Support Technician/Business Manager
The Cheesecake Factory
11.2005 - 11.2015
Bachelor of Arts - Hotel, Restaurant And Tourism Management
University of Wisconsin, Stout
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