Sara Reso
Billings,MT
Summary
As a highly organized and detail-oriented individual, I am excited about the opportunity to contribute to the HUB International team and gain valuable experience in the field of administration. With my strong communication skills and passion for efficiency, I believe I am an excellent fir for this role.
Overview
20
20
years of professional experience
Work History
Legal Assistant
Woodward Law Firm, PLLP
08.2023 - Current
- Organize documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Caregiver/Personal Assistant
Shereen Bushing
02.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Front Office Coordinator
Billings Leadership Foundation
12.2022 - 07.2023
- Managed high call volumes effectively, addressing inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
Sales Associate
Yarn Bar
03.2020 - 08.2021
- Organized yarn, knitting tools and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Administrative Assistant
Realty House Inc.
02.2004 - 07.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of Arts - English Literature
Montana State University - Bozeman
Bozeman, MT05.2002
Skills
- Fast Learner
- Microsoft Office
- File Organization
- Calendar Management
- Client Communication
- Administrative Support
- Document filing
- Task Prioritization
- Exceptional telephone etiquette
- Organizational Efficiency
- Correspondence
- Scheduling/Planning
Timeline
Legal Assistant
Woodward Law Firm, PLLP
08.2023 - Current
Front Office Coordinator
Billings Leadership Foundation
12.2022 - 07.2023
Caregiver/Personal Assistant
Shereen Bushing
02.2022 - Current
Sales Associate
Yarn Bar
03.2020 - 08.2021
Administrative Assistant
Realty House Inc.
02.2004 - 07.2011
Bachelor of Arts - English Literature
Montana State University - Bozeman
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