Sara Richardson
Anderson,CA
Summary
Results-driven professional with a proven track record of enhancing customer satisfaction at Home Depot. Expertise in customer service excellence and skilled in managing credit and cash transactions, delivering attentive service in fast-paced environments. Significant improvements achieved in checkout efficiency and customer engagement through innovative problem-solving and effective communication strategies.
Overview
8
8
years of professional experience
Work History
Cashier
Home Depot
Redding, CA
04.2024 - Current
- Greeted customers promptly and responded to questions.
- Ensured compliance with all safety regulations within the store environment.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Online Personal Shopper
Walmart
Red Bluff, CA
06.2020 - 11.2023
- To fill and dispense online orders by locating, preparing, and packaging merchandise, ensuring the accuracy of orders prior to pickup.
- Make appropriate product substitutions, and consult with customers as needed to ensure satisfaction.
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Assisted teammates with daily tasks during slow periods.
Cashier
AMPM Arco
Anderson, CA
08.2017 - 06.2020
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers promptly and responded to questions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
GED -
Pomona High School
Pomona, CA05-1993
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Reports and documents
- Complex Problem-solving
- Active Listening Skills
- Written and verbal communication
- Credit and cash transactions
- Customer service excellence
- Customer service
- Customer assistance
- Order verification
Timeline
Cashier
Home Depot
04.2024 - Current
Online Personal Shopper
Walmart
06.2020 - 11.2023
Cashier
AMPM Arco
08.2017 - 06.2020
GED -
Pomona High School
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