Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AWARDS
Generic

Sara Rivera

Grand Rapids

Summary

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Leader

Panda Express
Grandville, MI
08.2021 - Current
  • Supervised daily operations, ensuring compliance with food safety and quality standards.
  • Trained and mentored team members on efficient service techniques and operational procedures.
  • Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
  • Completed cash and credit card transactions accurately using POS software.

Helper

My First Childcare Steps
Fort Wayne, IN
06.2018 - 08.2020
  • We would manage time and take care of toddlers and newborns.
  • Showed activities and expanded the toddler’s mindsets.
  • Summer Job

Education

Bachelor’s Degree - Accounting

Davenport University
Grand Rapids, MI
05-2027

Associate Degree - Accounting

Grand Rapids Community College
Grand Rapids, MI
04-2026

High School Diploma - undefined

Godwin Heights High School
Wyoming, MI
05-2023

Skills

  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • Customer service management
  • Team collaboration and leadership
  • Goal setting and tracking
  • Pivot tables
  • Accounting principles
  • Microsoft powerpoint, excel, and Word
  • Reliability
  • Willingness to learn

Certification

  • ServSafe - 2025

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Panda Express
08.2021 - Current

Helper

My First Childcare Steps
06.2018 - 08.2020

High School Diploma - undefined

Godwin Heights High School

Bachelor’s Degree - Accounting

Davenport University

Associate Degree - Accounting

Grand Rapids Community College

AWARDS

3.0 and Higher Medal