Sara Rogala
Milford,OH
Summary
Compassionate, and reliable dog groomer with a strong background in customer service. Skilled in animal handling and grooming techniques. Known for strong problem-solving abilities and attention to detail, ensuring high-quality grooming services while fostering positive relationships with clients and their pets.
Overview
8
8
years of professional experience
Work History
Dog Groomer
PetSmart
Milford, OH
06.2025 - Current
- Performed grooming duties including haircuts, trimming, nail clipping, and many other different services for various dog breeds.
- Ensured compliance with safety and sanitation standards during grooming procedures.
- Scheduled and maintained appointments.
- Educated pet owners on proper care and maintenance of their dog's coat and skin health.
- Mentored junior groomers in techniques and best practices for effective grooming sessions.
Server
Buffalo Wild Wings
Milford, OH
08.2020 - 07.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, demonstrating attention to detail and accuracy.
- Trained new staff on operational procedures, enhancing team performance and service quality.
- Collaborated with kitchen staff to ensure timely order delivery, improving overall workflow efficiency.
Dog Bather
PetSmart
Milford, OH
06.2024 - 06.2025
- Ensured high-quality bathing services for diverse dog breeds.
- Utilized specialized bathing tools and equipment to deliver optimal results.
- Maintained cleanliness and organization of grooming area to enhance workflow efficiency.
- Provided exceptional customer service by educating pet owners on proper care techniques.
Crew Member
Dairy Queen
Milford, OH
04.2018 - 08.2020
- Provided exceptional customer service by efficiently taking and processing orders.
- Prepared orders for customers with efficiency and accuracy.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Operated kitchen equipment, ensuring adherence to safety and health standards.
Education
High School Diploma -
Milford High School
Milford, OHCertificate of Completion -
Petsmart Grooming Academy
Cincinnati, OHSkills
- Patience and empathy
- Reliability and punctuality
- Animal handling expertise
- Relationship building
- Coachable
- Customer service
- Appointment scheduling
- Pet grooming techniques
- Problem-solving
- Team building
Timeline
Dog Groomer
PetSmart
06.2025 - Current
Dog Bather
PetSmart
06.2024 - 06.2025
Server
Buffalo Wild Wings
08.2020 - 07.2025
Crew Member
Dairy Queen
04.2018 - 08.2020
High School Diploma -
Milford High School
Certificate of Completion -
Petsmart Grooming Academy