Sara Rosales
Newnan,GA
Summary
With a proven track record at Canongate 1 Golf Club, I excel in delivering exceptional customer service and mastering POS system operations. Renowned for my attention to detail and outstanding communication skills, I consistently enhance guest experiences, demonstrating a significant ability to resolve issues swiftly and efficiently.
Overview
7
7
years of professional experience
Work History
Food and Beverage Server
Canongate 1 Golf Club
Sharpsburg, Georgia
07.2024 - Current
- Suggested food and beverage items to customers based on their preferences.
- Took orders accurately and efficiently for food and beverages.
- Communicated with kitchen staff regarding order details and special requests from guests.
- Stocked service areas with supplies such as napkins, utensils, condiments, glassware.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
Barn Assistant
Multiple Facilities
Newnan- Athens, Georgia
08.2017 - 12.2024
- Worked at multiple facilities including UGA Equestrian, Iron Gate Farms, Windy Hill Ranch, and a few private training barns over the course six years.
- Assisted in the daily care of horses, including grooming, feeding, and exercising them.
- Cleaned and maintained barns, stalls, and paddocks.
- Maintained inventory of feed and other supplies for the barn.
Server
Texas Roadhouse
Athens/Newnan, Georgia
10.2022 - 05.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
Delivery Driver
Chic-Fil-A
Athens, GA
10.2021 - 07.2022
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Assisted customers with product selection and ordering process.
- Provide stewardship to customers and fellow team members.
Host/To-Go Server
Longhorn Steakhouse
Newnan, GA
10.2019 - 06.2021
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Confirmed customer orders through verbal communication with kitchen staff and management.
- Assisted guests with selecting food items based on dietary needs or preferences.
- Processed payments accurately and efficiently using POS system.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
Education
Bachelor of Arts - Journalism
University of Florida Online
Gainesville, FLSkills
- Exceptional customer service
- Attention to detail
- Great communication
- Guest issue resolution
- POS System Operation
- Guest service
References
References available upon request.
Timeline
Food and Beverage Server
Canongate 1 Golf Club
07.2024 - Current
Server
Texas Roadhouse
10.2022 - 05.2024
Delivery Driver
Chic-Fil-A
10.2021 - 07.2022
Host/To-Go Server
Longhorn Steakhouse
10.2019 - 06.2021
Barn Assistant
Multiple Facilities
08.2017 - 12.2024
Bachelor of Arts - Journalism
University of Florida Online
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