Sara Ruiz
Magnolia
Summary
Energetic Retail Banker with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
7
7
years of professional experience
Work History
Teller
Prosperity Bank
10.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Retail Banker
Woodforest National Bank
02.2023 - Current
- Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
- Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
- Collaborated with team members to achieve branch sales targets and enhance overall productivity.
Personal Shopper
HEB
03.2022 - 08.2023
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Customer Service Representative
Big 5 Sporting Goods
06.2018 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Grover Cleveland High School
Reseda, CA06.2013
Skills
- Consumer Banking
- Financial product knowledge
- Customer Service
- Reliable and Responsible
- Team Cooperation
- Customer Service-Oriented
Timeline
Teller
Prosperity Bank
10.2024 - Current
Retail Banker
Woodforest National Bank
02.2023 - Current
Personal Shopper
HEB
03.2022 - 08.2023
Customer Service Representative
Big 5 Sporting Goods
06.2018 - 01.2022
High School Diploma -
Grover Cleveland High School
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