Sara Ruiz
Charlotte,NC
Summary
Dynamic host with a proven track record at Oggi Restaurant, excelling in customer service and team collaboration. Enhanced guest satisfaction by effectively managing reservations and optimizing guest flow. Skilled in multitasking and time management, adept at handling high-pressure situations. Boosted service efficiency, contributing to a 20% increase in positive guest feedback.
Overview
2
2
years of professional experience
Work History
Host
Oggi Restaurant
11.2021 - 03.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating guest flow during peak hours.
- Assisted in maintaining cleanliness and organization of dining area.
- Communicated daily specials and menu items to enhance guest experience.
- Collaborated with team members to improve service efficiency and guest satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Ardrey Kell High School
Charlotte, NC06.2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Telephone reception
Languages
Spanish
Native or Bilingual
Timeline
Host
Oggi Restaurant
11.2021 - 03.2024
Ardrey Kell High School
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