Sara Ryan
Manchester
Summary
Proficient Budtender delivers accurate information on strains, effects, and uses to recreational and medicinal customers. Trusted key holder and money manager with 3+ years of experience. Progressive attitude and laid back demeanor.
Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.
Overview
15
15
years of professional experience
Work History
Catering Bartender/Server
Moveable Feast Catering
04.2024 - 01.2025
- Collaborated with catering team to deliver outstanding service at various events, including weddings, corporate functions, and private parties.
- Promoted a positive work environment by fostering teamwork among catering staff members during high-pressure situations.
- Managed inventory effectively, ensuring adequate stock levels for seamless event execution.
- Ensured compliance with local health codes, keeping bar area sanitized consistently throughout the event duration.
- Boosted customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Coordinated with venue staff on logistics such as set-up/break-down times, load-in procedures, and bar placement.
Assistant Manager/Waitress Supervisor
L. George's Coney Island
10.2021 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Waitress
Over the Edge Sports Bar and Grill
10.2020 - 12.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Budtender
Trenchtown Cannabis Dispensary
05.2017 - 01.2020
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Server
Denver ChopHouse & Brewery
05.2015 - 06.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Representative
Vaughn Concrete Products
06.2010 - 09.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
GED -
Almost Home Inc.
Brighton, CO06-2010
Skills
- Utilized strong interpersonal skills to build rapport with customers
- Product merchandising
- Customer education
- Product knowledge expertise
- Restocking inventory
- Discussing cannabis
- Packaging products
Timeline
Catering Bartender/Server
Moveable Feast Catering
04.2024 - 01.2025
Assistant Manager/Waitress Supervisor
L. George's Coney Island
10.2021 - 04.2024
Waitress
Over the Edge Sports Bar and Grill
10.2020 - 12.2021
Budtender
Trenchtown Cannabis Dispensary
05.2017 - 01.2020
Server
Denver ChopHouse & Brewery
05.2015 - 06.2017
Customer Service Representative
Vaughn Concrete Products
06.2010 - 09.2015
GED -
Almost Home Inc.
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