Sara Salazar
Summary
Reliable team member with 5 years of customer service skills and processing payments. Skilled at multitasking, working difficult situations, balancing drawers and working with various departments. Expert ringing up sales quickly and accurately. Familiar with all types of situations and able to adapt to new processes and procedures. Quick learner and always ready and excited to learn new things.
Overview
11
11
years of professional experience
Work History
Front Desk Clerk
El Cortez Hotel and Casino
Las Vegas, NV
02.2019 - Current
- Welcome guest to front desk and engage in a friendly conversation while conducting check-in in process.
- Issue room keys and provide information regarding policies, amenities and property details such as dinning areas, pool, spa and fitness center.
- Answer phones, respond to customers inquiries and/or transfer calls to the appropriate department or staff member.
- Compute guest billings and post charges to room accounts.
Guest Room Attendant
New York New York Hotel and Casino
Las Vegas, NV
09.2015 - 02.2019
- Cleaned 17 assigned rooms, changed linen and ensured that each room met standard setup compliance.
- Replenished each guest room with necessary supplies including water glasses, toilet paper, tissues , and notepads followed by dusting, cleaning mirrors, baseboards, sinks, tub/shower, vacuuming and removing trash.
Cashier
Taco Bell
Las Vegas, NV
07.2014 - 08.2016
- Greeted customers kindly at the speaker phone followed by taking their orders.
- Greeted customers again at the window followed by making sure their orders were correct and processing payments.
- Handed out food/drinks and thanked the customer for their visit.
Education
Diploma - undefined
Desert Pines High School
Las Vegas, NV06.2014
Skills
- Basic computer skills
- Listening skills
- Organized
- Excellent multi-tasker
- Reliable and dependable
- Dedicated team player
- Bilingual
- Cash handling
- Customer service
- Flexible
Timeline
Front Desk Clerk
El Cortez Hotel and Casino
02.2019 - Current
Guest Room Attendant
New York New York Hotel and Casino
09.2015 - 02.2019
Cashier
Taco Bell
07.2014 - 08.2016
Diploma - undefined
Desert Pines High School
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