Sara Slavin
Long Beach,New York
Summary
Dynamic Medical Assistant with extensive experience at NYU Langone, excelling in patient care coordination and clinical documentation. Proven ability to enhance operational efficiency and patient satisfaction through effective communication and compassionate care. Skilled in EMR management and phlebotomy, fostering trust and positive health outcomes in diverse patient populations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Nyu Langone
10.2010 - Current
- Oversaw appointment scheduling and patient intake processes to enhance operational efficiency.
- Oversaw maintenance of accurate electronic health records to ensure comprehensive patient information tracking.
- Instructed patients on treatment plans and medication protocols to enhance understanding and compliance.
- Conducted routine laboratory tests and prepared specimens for analysis.
- Trained new staff on clinical procedures and office protocols comprehensively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Improved clinical workflow with introduction of electronic health records system.
- Increased efficiency in office by implementing digital filing system for patient records.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Medical Assistant -
Suburban Technical School
Hempstead, NY08.2007
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Sterile technique
- Complex Problem-solving
- Fluent in languages
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Inventory and supply management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Professional bedside manner
- Medical terminology in languages
- Medical billing and coding
- Diagnostic procedures
- Valid state driver's license
- Medical office management
- Emergency response preparedness
- Healthcare software proficiency
- Indirect patient care
- Reliable transportation
- Conflict resolution
- Companionship and emotional support
- Laboratory maintenance
- Medical equipment operation
- Medical billing
- Insurance claims
- Family education
- Diagnostic testing assistance
- Lab equipment operation
- Lab equipment calibration
- Antigen testing
- Electrocardiographic rhythm recognition
- Medical transcription
- Needs assessments
- Respiratory therapy functions
- Specimen labeling
- Insurance authorizations
Certification
Medical assistant
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Medical Assistant
Nyu Langone
10.2010 - Current
Medical Assistant -
Suburban Technical School