Sara soroush

• Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
• Advised customers on fragrance selection based on preferences and skin chemistry.
• Conducted fragrance demonstrations to enhance customer engagement and product knowledge.
• Maintained product displays to ensure a visually appealing shopping experience.
• Collaborated with marketing team to develop promotional strategies for new fragrances.
• Participated in creative sessions to brainstorm innovative fragrance concepts and marketing ideas.

• Engaged customers with personalized fragrance consultations and recommendations.
• Collaborated with team members to enhance store ambiance and customer service.
• Assisted in inventory management and stock replenishment processes.
• Gathered customer feedback to refine service approaches and product offerings.
• Showed customers different perfumes and demonstrated scents by spritzing on pulse points.

Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.

Specialized in recommending and promoting fragrances tailored to customer preferences. Consistently met and exceeded sales targets by delivering exceptional service, and creating a memorable scent experience.

Beauty Adviser. Fragrance Specialist. Makeup Artist experienced in providing personalized beauty and fragrance recommendations. Skilled in makeup application, customer service, and product knowledge to enhance client satisfaction, and drive sales.

Provided timely and efficient completion of client transactions, while maintaining accurate records, and adequately handling all monies assigned. Delivered superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities. Adhered to internal controls, operational procedures, and risk management policies, keeping informed of all changes in policies and procedures to ensure compliance with current guidelines. Served as a secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects.

Answered phones and provided direct customer service. Entered and retrieved data from online sources, internal computer systems, and directly from customers. Assisted in preparing meetings and special events. Provided general clerical support services to the department and team. Assisted the manager and the team in record-keeping and reporting. Recorded detailed meeting minutes during project‐related meetings and distribute meeting notes. Attended client meetings as required, including coordination of logistics for meetings both internally and externally. Ensured all meeting details and materials were prepared in advance and well organized for seamless execution. Kept the team informed of project statuses and issues that could impact client relations. Presented information and responded to all questions and inquiries from managers, clients, and customers.

Beauty Adviser, Sep 2011 - 2012, KL, Malaysia. Assists customers in selecting suitable skincare and cosmetic products based on their preferences and skin type. Delivers expert product recommendations, personalized beauty advice, and friendly service to support sales and enhance the shopping experience.

Beauty Adviser, Jun 2009 - Aug 2011, KL, Malaysia. Helps customers select the appropriate skincare, makeup, and beauty products tailored to their specific needs. Offers product knowledge, personalized advice, and excellent customer service to increase sales and customer satisfaction. A makeup artist applies makeup professionally for clients for events, photoshoots, or everyday wear. Enhances natural features, follows trends, and tailors looks to suit individual styles and preferences.