Sara Sowell

• Interacts effectively with patients, family members and vendors.

• Assist patients, obtain PHI information, make patient appointments.

• Assist with patient flow, triage, and rooming patients.

• Assist provider with injections and DME application.

• Quickly and efficiently responds to patient inquiries and requests.

• Responsible for documentation of all patient interaction in the EMR

• Assists in scheduling all diagnostic tests, surgeries, physical therapy, etc.

• Track tests, reports, and verified results are available for physician review prior to patient follow up appointments.

• Coordinates outside patient care, i.e., referrals to other specialists, diagnostic tests, physical therapy, durable medical equipment, etc.

• Other tasks as assigned by supervisor or provider.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.