Sara Stayton
North Richland Hills,TX
Summary
Adaptable professional with 21+ years of experience and a proven knowledge of executive support, customer service, and operating policies & procedures. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
CUSTOM IMPRESSIONS
04.2016 - Current
- Managed scheduling of clients
- Prioritized company email, phone calls, and travel arrangements for client meetings
- Multitasking, coordinating team-building meetings, setting realistic goals for employees, maintaining a professional world environment, providing customer service, conducting research, and taking care of project management.
Customer Service Representative
Serenity Aquarium & Aviary Services
05.2022 - 05.2024
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Responded quickly to emergencies involving injured or ill animals, providing first aid treatment when necessary.
Customer Service Representative
RAINBOW
08.2008 - 12.2015
- My responsibilities included but we're not limited to being adept at listening to customers, negotiating agreements, and developing satisfied repeat customers
- Specialize in apparel sales and strong negotiation skills
- Responsible for keeping database of returned products and making notes on each customer service transaction.
Apparel Coordinator
AMERICAN IRONHORSE MOTORCYCLE CO
09.2002 - 06.2008
- Communicate with vendors and dealerships across all 50 states to track developments and productions
- Coordinate with designers to ensure all production requirements are met
- Also any additional duties that may be determined by management.
Education
High School Diploma -
05.1998
Skills
- Hardworking, a quick-thinking administrative assistant with excellent customer service skills
- Personal Assistant Experience
- Proficient in MS Word, Excel, Powerpoint 4 years using Quicken Books for payroll purposes and committed to the highest levels of customer service
- Microsoft Outlook
- Communication skills
- Information security
- Customer service
- Windows
- Route driving (2 years)
- Phone etiquette
- Calendar management
- Office management
- Office experience
- Multi-line phone systems
- Front desk
- Data entry
- Typing
Timeline
Customer Service Representative - Serenity Aquarium & Aviary Services
05.2022 - 05.2024
Administrative Assistant - CUSTOM IMPRESSIONS
04.2016 - Current
Customer Service Representative - RAINBOW
08.2008 - 12.2015
Apparel Coordinator - AMERICAN IRONHORSE MOTORCYCLE CO
09.2002 - 06.2008
Mount Pleasant High School - High School Diploma,
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