Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
XL Parts
Magnolia
07.2025 - Current
Managed daily store operations and maintained inventory levels effectively.
Supervised staff scheduling and ensured adequate coverage during peak hours.
Trained new employees on store policies and customer service standards.
Conducted daily store operations, including opening and closing procedures and cash handling.
Created weekly work schedules for store personnel.
Handled customer inquiries and resolved complaints to enhance satisfaction.
Office Assistant
Grimes County Tax Assessor
Anderson
01.2025 - 07.2025
Processed vehicle title applications and ensured compliance with state regulations.
Assisted customers in understanding title documentation and requirements.
Processed applications for new titles, transfers and duplicate titles.
Processed vehicle registration applications and renewals for customers.
Issued license plates, stickers, titles and registrations upon completion of required paperwork.
Ensured compliance with federal, state and local laws regarding motor vehicle registration policies and procedures.
Operation Support Specialist
XL Parts
Houston
04.2019 - 09.2024
Coordinated communication between departments to streamline processes and resolve issues.
Facilitated meetings to discuss operational challenges and implement effective solutions.
Processed and reviewed claims for accuracy and compliance with policies.
Maintained organized records of all processed claims and related correspondence.
Store Manager
XL Parts
Conroe
02.2012 - 04.2019
Supervised daily operations and staff activities in a busy automotive parts store.
Trained new employees on customer service and inventory management procedures.
Resolved customer complaints effectively, ensuring satisfaction and loyalty.
Conducted daily store operations, including opening and closing procedures and cash handling.