Summary
Overview
Work History
Education
Skills
Timeline
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SARA THOMPSON

Summary

Motivated and results-driven professional with strong analytical skills, problem-solving abilities, and effective decision-making. Proficient in Microsoft Office Software, adept at streamlining processes and increasing productivity. Detail-oriented with a proactive approach, consistently delivering exceptional results with a focus on quality and accuracy. Committed to continuous learning and professional growth, ready to leverage skills and drive to contribute to the success of a dynamic organization.

Overview

7
7
years of professional experience

Work History

Cake Decorator

Walmart
07.2024 - Current
  • Decorate cakes for customer orders daily and maintain high expectations for the department.
  • Attend to customer needs and expectations.
  • Work diligently with team members to meet goals and expectations.

Customer Service Representative

Melaleuca
06.2022 - Current
  • Assisted Melaleuca customers daily to ensure their membership needs were met.
  • Communicated clearly and compassionately with customers who called to place orders or cancel their membership.
  • Worked diligently to provide excellent customer service.

Customer Care Representative

Alorica
11.2020 - 06.2022
  • Received phone calls regarding medical billing and answered patients’ needs.
  • Met customer demands and gave answers to genuine concerns from the patients.

Department Manager

Walmart
08.2018 - 10.2020
  • Partnered with team members to monitor productivity.
  • Led a team of ten or more people every day.
  • Infiltrated strategic plans daily to boost productivity and meet company goals.

Education

HIGH SCHOOL DIPLOMA -

Blackfoot High School
05-2018

Skills

  • Time Management
  • Empathetic and active listener
  • Adaptability
  • Positive Attitude
  • Proficient in Microsoft Office Software

Timeline

Cake Decorator

Walmart
07.2024 - Current

Customer Service Representative

Melaleuca
06.2022 - Current

Customer Care Representative

Alorica
11.2020 - 06.2022

Department Manager

Walmart
08.2018 - 10.2020

HIGH SCHOOL DIPLOMA -

Blackfoot High School
SARA THOMPSON