SARA TODD
McKinney
Summary
Proficient District Manager dedicated to hiring top-notch partners and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. High-performing and familiar with managing a range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions. Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
District Manager
Starbucks
06.2024 - Current
- Supervise various locations, enforcing high-quality standards of operation.
- Ensure compliance with company policies and federal/state regulations by conducting regular audits.
- Boost employee morale by creating a positive work environment that encourages teamwork, collaboration, and professional growth opportunities.
- Oversee successful store openings, coordinating logistics, staffing, training, and promotional efforts.
- Facilitated opening of 5 new stores and 3 remodeled store projects, ensuring smooth launches and operational excellence.
- Selected as one of only 2 managers companywide to assist the Odessa/Midland district in 2024; within 4 months, fully staffed all stores, reduced turnover, and returned the district to profitability.
- Achieve consistent revenue growth by identifying new business opportunities and expanding existing client base.
- Foster an environment of open communication between management teams across the district to share best practices.
- Evaluate store performance regularly using data analysis tools to implement targeted action plans for continuous growth.
- Enhance company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Store Manager
Starbucks
Plano
06.2020 - 06.2024
- Directed day-to-day store operations while training, coaching, and motivating staff to deliver legendary customer service.
- Drove company initiatives by creating actionable plans and coaching store teams to meet and exceed operational goals.
- Monitored key business indicators to identify improvement opportunities and implement solutions.
- Awarded Store Manager of the Year (2024) for outstanding performance across the company.
- Ensured adherence to labor laws, cash handling standards, and compliance policies while fostering a culture of accountability.
- Developed assistant managers and shift supervisors into future leaders, building a strong talent pipeline.
- Created and distributed training materials and programs to staff members.
- Interviewed and hired prospective employees according to team needs.
- Tracked store inventory and ordered new products to prevent shortages.
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.
- Planned store layouts or designed displays.
Assistant Store Manager (Mate)
Trader Joe's
Dallas
01.2014 - 06.2020
- Led and developed Crew Members through role-modeling, direction and support.
- Improved quality of store life by coaching others to be their best and modeling company values.
- Assisted in hiring and staffing new and current stores while training new hires in an inspiring and successful way.
- Created weekly schedules with section leads and met labor goals.
- Built employee knowledge with training and mentoring.
- Directed employee tasks and time management, improving customer experiences.
- Helped set team performance standards to reach company objectives.
- Taught loss prevention practices and policies to minimize shrink.
- Directed and coordinated activities of departments concerning production, pricing, sales, or distribution of products.
- Planned store layouts or designed displays.
- Demonstrated and supported continuous improvement and growth mindset.
Education
Bachelor of Science - Business Administration And Management
Arizona State University
Tempe, AZ 08.2023 - 08.2025
Skills
- Wholesale Merchandise Buying
- Merchandise Inspection
- Inventory Management
- Microsoft Excel
- Merchandise Selection
- Shift Scheduling
- Invoice Payment Authorization
- Quality Specifications Adherence
- Cost Control
- Product Development Collaboration
- Business Leadership
- Customer Needs Identification
- Inventory Control Procedures
- Focus and Follow-Through
- Staff Assignments
- Operational Efficiency
- Financial Statement Review
- Staff Supervision
- Delivery Schedules
- Team Goals
- Product Quality Determination
- Time Management
- Sales Tracking
Timeline
District Manager
Starbucks
06.2024 - Current
Bachelor of Science - Business Administration And Management
Arizona State University
08.2023 - 08.2025
Store Manager
Starbucks
06.2020 - 06.2024
Assistant Store Manager (Mate)
Trader Joe's
01.2014 - 06.2020