Summary
Overview
Work History
Education
Timeline
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Sara Varney

Lenore,WV

Summary

Proven track record in financial management and customer service excellence, demonstrated at First National Bank. Expert in cash handling and transaction processing, coupled with a strong ability to foster customer relationships. Enhanced client retention through professionalism and empathy, significantly contributing to organizational goals. Skilled in mentoring staff and ensuring regulatory compliance.

Overview

5
5
years of professional experience

Work History

Bank Teller

First National Bank
Williamson, WV
05.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.

Officer Manager

HR Block
South Williamson, KY
01.2020 - 04.2024
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.

Education

Associate of Arts - Education

Southern WV Community And Technical College
Williamson
05.2024

Timeline

Bank Teller

First National Bank
05.2024 - Current

Officer Manager

HR Block
01.2020 - 04.2024

Associate of Arts - Education

Southern WV Community And Technical College

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Sara Varney