Sara Weinhold
Ephrata,PA
Summary
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
16
16
years of professional experience
Work History
Accounts Receivable Wholesale Fuels
Consultant
10.2022 - Current
- Expedited invoice processing by accurately assigning appropriate codes for efficient tracking and reporting purposes.
- Enhanced client relationships through courteous and professional communication during billing process.
- Facilitated interdepartmental communication regarding account status, ensuring prompt resolution of any issues affecting receivables collection.
- Collaborated with sales team to address customer concerns, fostering positive working relationships between departments.
- Promoted client satisfaction through swift response to inquiries about account balances or payment arrangements.
- Supported internal audit processes, providing documentation and clarification as needed for timely completion of audits.
Grassroots Lobbyist
Mamas Against Cancer
03.2013 - Current
- Developed plans and materials to communicate organizational activities that were beneficial to environment, public safety and other important social issues
- Evaluated the effectiveness of lobbying efforts and adjusted strategies as needed to ensure continued progress toward desired outcomes.
- Participated in industry conferences and networking events, fostering connections beneficial to future endeavors or collaborations.
- Leveraged social media platforms strategically to amplify messages, broaden reach, and engage constituents effectively in the policymaking process.
- Studied objectives, promotional policies, or needs of organizations to develop public relations strategies to influence public opinion or promote ideas, products, or services
- Secured support for key initiatives through effective relationship-building with stakeholders and legislators.
- Successfully lobbied for the very first Pediatric Cancer Research legislation passed in the state of Pennsylvania.
- Successfully lobbied for the largest piece of Pediatric Cancer Research legislation passed in the world.
Office Manager
Private Psychotherapy Practice
08.2021 - 08.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Reduced errors in billing and coding processes through meticulous oversight, ensuring accurate financial records and timely payments from insurance companies.
- Ensured accurate billing and coding practices, leading to a reduction in claim denials.
- Contributed to risk management initiatives by monitoring expiring licenses, certifications, and insurances, notifying providers of renewal requirements in a timely manner.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Certified Nurses Aide
Nurses Available
01.2008 - 03.2013
- Answered call lights to provide emergency treatment and assistance to patients
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
- Prepared residents for meals and assisted with feeding
- Measured patient vital signs, recording body temperature, blood pressure and heart rate
- Completed in-service training and attended performance improvement meetings
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls
- Delivered direct care to patients, assisting with bathing, feeding and grooming tasks
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
- Utilized PPE appropriately and followed patient safety and infection control guidelines
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Checked vital signs and recorded intake information to monitor patient stability
- Assisted nurses and physicians in operation of medical equipment and provision of patient care.
Education
Diploma -
Lancaster Catholic High School
LANCASTER, PA05.2003
Skills
- Policy and Procedure Modification
- Office Management
- Team Management
- Accounts Payable and Receivable
- Auditing
- Licensing Requirements
- Medical Billing and Collections
- Results-oriented professional with experience in accelerated growth, business reengineering and financial restructuring
- Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals
Personal Information
Title: Office Manager
Timeline
Accounts Receivable Wholesale Fuels
Consultant
10.2022 - Current
Office Manager
Private Psychotherapy Practice
08.2021 - 08.2022
Grassroots Lobbyist
Mamas Against Cancer
03.2013 - Current
Certified Nurses Aide
Nurses Available
01.2008 - 03.2013
Diploma -
Lancaster Catholic High School
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