Summary
Overview
Work History
Education
Skills
Timeline
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Sara Williams

Moline,IL

Summary

Dedicated and focused team member that is excellent at completing multiple tasks simultaneously. Eager to learn new skills and contribute to a fast paced working environment. Exceptional communication and administrative skills allowing for the best possible customer service. Organized, professional and outgoing.

Overview

8
8
years of professional experience

Work History

Account Manaager

Sedona Staffing
05.2023 - 11.2023
  • Built and strengthened long-lasting client relationships.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Conducted interviews, reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Collaborated with internal teams to continuously improve recruitment processes.
  • Developed and implemented plans to improve recruitment process.
  • Studied job descriptions and qualifications to determine applicant requirements.

Real Estate Loan Underwriter

Central Bank
01.2021 - 05.2023
  • Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
  • Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
  • Approved or denied loans based on established criteria and underwriting guidelines.
  • Maintained mortgage program in compliance with federal agencies such as FNMA, implemented an In-house loan underwriting program and monitored pipelines to track loan statuses.
  • Collaborated with loan officers and processors to obtain additional information and resolve discrepancies.


Server Trainer

Palace Tavern
08.2021 - 04.2022
  • Trained new team members on restaurant procedures, menu items, and performance strategies, proper techniques for order taking and serving food.
  • Taught servers to provide strong knowledge of company standards and provide information on preparation methods while giving exceptional customer service.

Compliance Administrator

Central Bank
05.2019 - 01.2021
  • Implemented improvement initiatives and developed compliance testing & tracking program to monitor and identify gaps in new and existing practices.
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Prepared and submitted regulatory filings in timely manner.
  • Monitored and assessed compliance risks associated with operational processes and procedures.
  • Collaborated with sales and marketing departments to ensure proper sales practices.

ATM Administrator

Central Bank
01.2018 - 05.2019
  • Received incoming calls, made outgoing calls, took down messages, and transmitted information and documents to internal personnel.
  • Maintained personnel records and updated internal databases to support document management.
  • Issued new debit cards and processed customer disputes.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.


Licensed Insurance Producer

Jim Fredreich's State Farm
07.2015 - 12.2018
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Provided coverage option information to assist clients in protecting assets.
  • Promoted products and services using upselling and other sales strategies.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Generated quotes and proposals for clients to match individual needs.

Education

Associate of Applied Science - Respiratory Therapy

Trinity College of Nursing And Health Sciences
Rock Island, IL
05.2011

Skills

  • Microsoft Office Proficiency
  • Self-Directed
  • Dependable
  • Detail-Orientated
  • Maintain strict confidentiality
  • Resourceful
  • Problem Solver
  • Customer Service Driven

Timeline

Account Manaager

Sedona Staffing
05.2023 - 11.2023

Server Trainer

Palace Tavern
08.2021 - 04.2022

Real Estate Loan Underwriter

Central Bank
01.2021 - 05.2023

Compliance Administrator

Central Bank
05.2019 - 01.2021

ATM Administrator

Central Bank
01.2018 - 05.2019

Licensed Insurance Producer

Jim Fredreich's State Farm
07.2015 - 12.2018

Associate of Applied Science - Respiratory Therapy

Trinity College of Nursing And Health Sciences

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Sara Williams