Sarabeth Davis
Birmingham
Summary
Dynamic office manager with a strong background in healthcare administration. Demonstrated success in staff training, budgeting, and inventory control, leading to improved patient engagement and operational effectiveness. Committed to fostering a collaborative team environment.
Overview
5
5
years of professional experience
Work History
Office Manager
Achieve Medical Weight Loss
05.2024 - Current
- Coordinate daily office operations, ensuring efficient workflow and adherence to company policies.
- Managed scheduling for appointments and staff meetings, optimizing time management across all departments.
- Maintained accurate patient records using electronic health record systems, enhancing data integrity and accessibility.
- Facilitated communication between patients and healthcare providers, improving patient satisfaction and engagement.
- Assisted in budget tracking and expense reporting, contributing to effective financial management strategies.
- Trained new staff on office protocols and software applications, fostering a collaborative team environment.
- Implemented inventory control measures for medical supplies, ensuring availability while minimizing waste.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Oversaw billing and insurance claims processing to ensure timely reimbursement.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
CNA
Amada Senior Care
08.2022 - 04.2024
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Developed and maintained positive relationships with residents and their families.
- Trained new staff on care procedures and best practices for resident support.
- Collaborated with multidisciplinary teams to optimize care strategies for residents.
- Documented patient progress accurately in electronic health records systems.
- Advocated for residents' needs, improving overall quality of care provided.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Operations Manager
Yellowhammer Concessions
08.2021 - 07.2022
- Streamlined inventory management processes to enhance operational efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Handled payroll and billing
Education
Bachelor of Science - Healthcare Management And Administration
University of Alabama At Birmingham
Birmingham, ALAssociate of Science - Healthcare Management
Southern Union State Community College
Opelika, AL05.2024
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Clear oral/written communication
- Data entry
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Payroll and budgeting
- Scheduling coordination
- Inventory control
- Staff management
- Operations management
- Human resources
- Conflict management
- Staff hiring
- Policy implementation
- Financial reporting
- Financial tracking
- Expense reporting
- Facility management
- Database administration
Timeline
Office Manager
Achieve Medical Weight Loss
05.2024 - Current
CNA
Amada Senior Care
08.2022 - 04.2024
Operations Manager
Yellowhammer Concessions
08.2021 - 07.2022
Bachelor of Science - Healthcare Management And Administration
University of Alabama At Birmingham
Associate of Science - Healthcare Management
Southern Union State Community College