Sara C. Long
Terre Haute,United States
Summary
Results-driven Supervisor with strength in problem solving and decision making. Proactive leader with strengths in communication and collaboration. Proficient in leveraging problem solving and motivation to promote forward planning and strategic thinking. Adept at managing concurrent objectives to promote efficiency and influence positive
outcomes. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
17
17
years of professional experience
Work History
Supervisor Pre Access Autorization
Ensemble Health Partners
Blue Ash, OH
09/25/22 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows related to Pre Access tasks and outcomes..
- Collaborated and communicated effectively with client and key stake holders to develop strategies for streamlining the Pre Access process; to ensure clarity and alignment on access procedures.
- Analyzed key performance indicators to identify effective strategies.
- Participated and collaborated in weekly meetings and discussions to contribute insight and updates on Pre Access initiatives.
- Created plans to promote optimization and streamlining workflows related to efficiency, costs or profits.
- Planned and managed resources to consistently meet production, quality and cost goals.
Insurance Authorization Specialist
Ensemble Health Partners
Blue Ash, OH
05.2022 - 09.2022
- Coordinated communications between patients, billing personnel and insurance carriers.
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
- Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.
- Performed detailed medical reviews of prior authorization request, following
established criteria and protocols.
Patient Registration/Insurance Verification Representative
Union Hospital Inc.
TERRE HAUTE, Indiana
01.2010 - 05.2022
- Updated patient and insurance data and input changes into company computer system.
- Assisted 200+ patients weekly by reviewing personal cases and insurance coverage information.
- Updated patient financial information to promote accurate record keeping.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Medical Records Supervisor/Leader
Union Hospital Inc.
Terre Haute, Indiana
04.2007 - 01.2010
- Enforced state and federal legal requirements governing confidentiality and legal issues pertaining to health information.
- Administered staffing schedules for maximum utilization of material and human resources.
- Released information to persons or agencies according to regulations.
- Streamlined day-to-day office processes to meet long-term goals
Education
CRCR Certification
American Health Information Management Association
Chicago, IL02-2033
Some College (No Degree) - Business Administration
Indiana State University
Terre Haute, INSkills
- Data Analytics
- Operations Management
- Schedule development
- Business Development
- Process Improvement
- Strategic Planning
- Waste Reduction
- Staff Development
- Process Monitoring and Improvement
- Training and mentoring
- Complex Problem-Solving
- Policy Enforcement
- Goal-Oriented
- Employee Motivation
- Processes and procedures
Timeline
Insurance Authorization Specialist
Ensemble Health Partners
05.2022 - 09.2022
Patient Registration/Insurance Verification Representative
Union Hospital Inc.
01.2010 - 05.2022
Medical Records Supervisor/Leader
Union Hospital Inc.
04.2007 - 01.2010
Supervisor Pre Access Autorization
Ensemble Health Partners
09/25/22 - Current
CRCR Certification
American Health Information Management Association
Some College (No Degree) - Business Administration
Indiana State University
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