Sara (Grace) Medina
Port Richey,FL
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Always a hard worker that keeps a content attitude even during times of struggle.
Overview
1
1
year of professional experience
Work History
Front Desk Associate
Lane Glo Lanes North
04.2022 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Took reservations over phone and in person for guests and provided confirmation information.
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
Education
High School Diploma -
Gulf High School
New Port Richey, FL04.2024
Skills
- Drawer Balancing
- Time Management
- Conflict Management
- Phone Inquiries
- Customer Needs Assessments
- Ability to Be a Leader
- Cash Register Operations
Timeline
Front Desk Associate
Lane Glo Lanes North
04.2022 - Current
High School Diploma -
Gulf High School
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