Sarah Abel
Crossville,TN
Summary
Adept at classroom and behavior management, I leveraged these skills as a Substitute Teacher at CCBOE, ensuring a productive learning environment and earning requests for my service due to trusted performance. My experience as a Customer Service Cashier at VF Outlet honed my adaptability and customer service prowess, significantly enhancing team efficiency and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Substitute Teacher
CCBOE
Crossville, TN
01.2024 - Current
- Explained assignments and relayed information from lead teacher.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Left notes for head teacher about notable students, events and problems.
- Served as a mentor for new substitute teachers when necessary.
- Managed classroom environments to ensure a safe and productive learning experience.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
Customer Service Cashier
VF Outlet
Crossville, TN
02.2003 - 06.2011
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Addressed customer questions and concerns regarding products and services.
- Resolved customer complaints in a professional manner.
- Welcomed customers, offering assistance to help find store items.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Built and maintained productive relationships with employees.
- Operated cash registers to process payments for goods and services.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Bachelor of Science - Psychology
Tennessee Technological University
Cookeville, TN05-2006
Associate of Science - General Studies
Roane State Community College
Harriman, TN05-2004
Skills
- Activity management
- Group and individual instruction
- Classroom management
- Lesson plan implementation
- Behavior management
- Adaptable
- Results-focused
References
References available upon request.
Timeline
Substitute Teacher
CCBOE
01.2024 - Current
Customer Service Cashier
VF Outlet
02.2003 - 06.2011
Bachelor of Science - Psychology
Tennessee Technological University
Associate of Science - General Studies
Roane State Community College