Sarah Akemon
Bradenton,FL
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Daiquiri Deck Bradenton Beach
Bradenton Beach, Florida
06.2022 - Current
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Ensured compliance with all food safety regulations and sanitation standards.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Assistant Manager
Sea Hut
Palmetto, FL
08.2021 - 01.2022
- Ensured compliance with safety regulations and company policies.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
Education
Associate of Science - Business Administration And Management
Stat College of Florida
Bradenton, FL08-2024
High School Diploma -
Braden River High School
Bradenton, FL05-2014
Skills
- Business administration support
- Team Supervision
- Data Entry
- Staff hiring
- Customer Service
- Training and coaching
- Conflict Management
- Human Resources
- Customer service excellence
Affiliations
- Family oriented, single mom of two awesome little girls
- Outdoor enthusiast
- Interest in herbal medicine and wellness
Certification
- food safety manager
About Me
- I am currently in my last semester at SCF and will be gradating in August of 2024. My goal is to find a job outside of the restaurant industry that will allow me to grow into a more well rounded professional in the business world. After 15 years in the industry, I have learned so much and gone through many different roles. I plan to continue my educational journey at Everglades University in 2025 to obtain my Bachelors in Alternative Medicine. I have a passion for helping others and after many years of hard work I m proud to be where I am now, ready for the next step in my future career!
Timeline
Manager
Daiquiri Deck Bradenton Beach
06.2022 - Current
Assistant Manager
Sea Hut
08.2021 - 01.2022
Associate of Science - Business Administration And Management
Stat College of Florida
High School Diploma -
Braden River High School
- food safety manager
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