Accomplished and energetic Store Manager with a solid history of achievement in Retail. Motivated leader with strong organizational and prioritization abilities. Able to learn new tasks quickly and proficiently. Represent establishment with friendly, professional demeanor at all times.
Overview
17
17
years of professional experience
Work History
Store Manager
Sunglass Hut Allen Premium Outlets
Allen, TX
07.2026 - Current
Managed daily store operations and ensured compliance with company policies.
Trained and developed team members on sales techniques and customer service.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Oversaw inventory management to maintain optimal stock levels and presentation.
Managed inventory tracking and physical inventory counts to minimize loss.
Analyzed sales reports to identify trends and adjust strategies accordingly.
Fostered a positive shopping environment through effective customer engagement.
Recruited, trained and supervised new employees.
Store Manager
Sunglass Hut Northpark
Dallas, TX
07.2025 - 08.2026
Managed daily store operations and ensured compliance with company policies.
Oversaw inventory management to maintain optimal stock levels and presentation.
Implemented visual merchandising strategies to enhance product displays and appeal.
Trained and developed team members on sales techniques and customer service.
Fostered a positive shopping environment through effective customer engagement.
Analyzed sales reports to identify trends and adjust strategies accordingly.
Store Manager
Sunglass Hut Allen Premium Outlets
Allen, Texas
09.2016 - 07.2024
Managed daily store operations and ensured compliance with company policies.
Oversaw inventory management to maintain optimal stock levels and presentation.
Implemented visual merchandising strategies to enhance product displays and appeal.
Trained and developed team members on sales techniques and customer service.
Analyzed sales reports to identify trends and adjust strategies accordingly.
Conducted regular team meetings to communicate goals and share best practices.
Store Manager
Sunglass Hut #5455
Garland, TX
08.2010 - 08.2016
Managed daily store operations and ensured compliance with company policies.
Directed and supervised employees in sales and cash reconciliation.
Monitored sales activities to ensure satisfactory customer service and product quality.
Hired and trained personnel in sales, promoting or firing workers based on performance.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Resolved customer complaints in a timely manner.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Established customer service standards and ensured staff compliance through regular monitoring.
Adhere to Sunglass Hut Experience.
Updated and maintained store signage and displays
Store Manager
Sunglass Hut #6094
Garland, USA
08.2010 - 08.2016
Directed and supervised employees in sales, inventory management, cash reconciliation, and customer service to optimize operational efficiency.
Monitored sales activities to ensure customer satisfaction and maintained high standards of product quality.
Hire, train, and evaluate personnel in sales or marketing establishments
Resolved customer complaints in a timely manner.
Store Manager
Sunglass Hut Macy's Fairview #5685
Fairview, TX
08.2009 - 08.2010
Delivered exceptional customer service by greeting and assisting customers, enhancing their shopping experience.
Followed Sunglass Hut Experience guidelines to ensure customer satisfaction.
Assign employees to specific duties.
Hired, trained, and evaluated personnel in sales, promoting or firing workers as necessary.
Ensured compliance with Sunglass Hut Experience standards to maintain brand integrity.
Designed and implemented visually appealing displays and signage to drive product engagement and sales.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Preserved product quality by maintaining stockrooms and disposing of damaged items.
Updated POS system with new products and promotional offers.
Education
High School Diploma -
Norman High School
Norman
Skills
Inventory management
Visual merchandising
Sales and Marketing
Customer service
Staff training
Instructing
Time Management
Critical Thinking
Active Listening
Service Orientation
Awards
2023 store reached 2.5 million in sales
2019 Conversion Captain
2017 new Store Manager Trainor
2017 Q1 Top NPS score, 96%
2017 Q1 Top Onesight % of sales, 1.7%
2016 Above and Beyond Award, #1 Shrink Results
2015 Winning With Teamwork Award, #1 Sales % to Goal
2015 Winning With Teamwork Award, #1 Conversion
2014 Winning With Teamwork Award, #1 % to transactions with VIP credit card applications