Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Sarah Anderson

Sarah Anderson

Santa Monica,CA

Summary

Dynamic leader with extensive experience in medical devices and project management at Medtronic. Proven track record in strategic planning and new product development, driving innovative solutions that enhance market adoption. Adept at complex problem-solving and fostering strong customer relationships, consistently delivering results that align with organizational goals.

Overview

19
19
years of professional experience

Work History

Founder & Board Chair

Vic James Center
01.2021 - Current
  • Company Overview: 501(c)(3)
  • Established a clear vision and value proposition, understood market adoption drivers and barriers, and determined stakeholder interest and potential adoption of new market solutions and offerings
  • Developed thorough, in-depth knowledge of the market and prioritized market needs, requirements, analyzing competitive information and recommending product enhancements or developments, and potential use cases while identifying key market stakeholders
  • Acted as a business partner to Los Angeles County, State of California, City of Santa Monica and Community Based Organizations in West LA
  • Managed and developed a cross-functional team to guide and drive the development of a new and evolving innovative programs, ensuring alignment with business strategy and objectives, vision, and prioritized market needs
  • Developed comprehensive launch plans and lead product launch teams for new program introduction, identifying unmet community clinical needs by analyzing existing opportunities and current and potential programs/tactics
  • Fostered positive relationships with key opinion leaders (KOLs), physician customers, industry luminaries, and other partners to support therapeutic acceptance and expansion
  • Led VOC activities including but not limited to: physician advisory boards, customer education events, technology roadshows related to my program portfolio and leveraged our customer relationships to incorporate customer input into our business plans
  • Developed and executed comprehensive commercialization strategies, engaged daily with the sales force to effectively drive activities
  • Created marketing strategies, launch plans, program management, and are the subject matter expert that performs demonstrations for sales and clinician customers
  • Planned and executed quarterly activities with a sales force and collaborated across a dynamic and vast matrix to drive new sales initiatives, and provide ongoing customer support
  • 501(c)(3)

Global Operations Program Manager

MEDTRONIC
01.2017 - Current
  • Company Overview: Cardio Vascular Group
  • Managed complex programs, schedules, milestones, inter-dependencies, and deliverables
  • Oversaw program activities to meet business plan and quality requirements
  • Acted as a point of contact for, and liaison to, functional and program managers for planning, strategy, development, logistics, interdependencies, quality, etc
  • Worked with management and functional groups to ensure use of standard business processes and procedures to support compliance with federal and international regulations and industry standards
  • Participated, or ensured team participation on, high-level product development team(s)
  • Served as key communications contact with management to provide information and status on schedules, milestones, deliverables, etc., and to identify resource issues and needs
  • Ensured deliverables were on schedule
  • Supported key cross-functional and cross-business unit partnerships
  • Provided input on department process and practice efficiencies and internal department initiatives
  • Partnered with teams to identify design inputs and create product requirements
  • Cardio Vascular Group

Sr. Engineering Project Manager

MEDTRONIC
01.2013 - 01.2017
  • Company Overview: Diabetes
  • Chosen to lead the Mechanical R&D Lab - one of the busiest testing labs within the Diabetes group
  • Designed, and led the execution of, a multi-phased clinical study
  • The study evaluated new key mechanical design features on a Diabetes pump (see Clinical Bulletin CEP291)
  • Negotiated directly with competing R&D managers to prioritize, audit, and eliminate non-value-added tasks from the testing lab
  • Managed several NPI process improvement initiatives: Stress Test, Field Returns, CAD Revision Management, and Agile Enhancement
  • Created five job descriptions (three technicians, one engineer, one project coordinator) for positions we had approval to hire for on the team by collecting input from the extended team
  • Conducted dozens of interviews for the open positions and extended job offers when candidates were the right fit for the team
  • Arranged for contractor onboarding, training, and approved timecards
  • Provided constructive feedback to team and escalated unresolved issues to contracting agencies
  • Advised management on sticky issues that created a risk for the team (quality, resource constraint, HR concern)
  • General knowledge of mechanical and systems engineering, regulatory, clinical, and manufacturing
  • Diabetes

Vendor Manager, Global Learning and Development

DELL
Austin, USA
01.2012 - 01.2013
  • Recruited based on extensive technical writing experience to upskill existing writers in the Global Support and Deployment (GSD department
  • Promoted to vendor manager a few months later and asked to deploy a 370K quarterly budget to improve department execution
  • Orchestrated the creation and approval of international Requests for Quotes and Statements of Work
  • Skillfully managed three global intern work schedules
  • Authored and implemented GSD policies and procedures
  • Champion the establishment of work-flows and the definition of roles/responsibilities
  • Developed organizational change management skills
  • Demonstrated being an effective change agent by being passionate around major change initiatives
  • Recognized for team leadership that promotes employee engagement that was aligned with business goals

Account Services Representative, Sales Operations

TACTILE MEDICAL
Minneapolis, USA
01.2011 - 01.2012
  • Initially recruited to support all the sales representatives in the western part of the US
  • Later promoted to deliver sales operations training to new hires due to recognized performance
  • Served as a critical liaison between Tactile Medical and health care teams to coordinate retrieval of information from customers (patients and physicians) necessary for submission of claims or for appeals
  • Repeatedly noted as the top performer within the Sales Operations group
  • Facilitated the sales operations new hire training

Engineering Technical Writer

BOSTON SCIENTIFIC
Maple Grove, USA
01.2006 - 01.2010
  • Design Verification, Design Validation, Process Validation, DHF, and Design Review experience
  • Executed DHF audits and gap analysis for project deliverables
  • Assist in the completion of studies documenting the effects of environmental factors on performance attributes of products over time
  • Excelled when working under aggressive timelines and managing multiple projects
  • Proven detail and quality focused work ethic with disciplined problem-solving skills
  • Authored and review product design development protocols and reports
  • Establish and maintain data (test planning, testing, failure investigation, results reporting, and data entry)

Education

Master of Biotechnology Enterprise and Entrepreneurship -

Johns Hopkins
Baltimore, Maryland

Bachelor of Arts - English

University of Minnesota
Minneapolis, Minnesota

Skills

  • Medical Devices
  • Project Management
  • Strategic Planning & Localization
  • International Requirements
  • New Product Development
  • Design Controls
  • Diversity Champion
  • Technical Writing
  • DMAIC Process Improvement
  • Program management
  • Customer relationship management
  • Strategic planning
  • Technical writing
  • Business strategy
  • Complex Problem-solving
  • Planning and coordination
  • Results orientation
  • Visionary leadership
  • Business development

References

References available upon request.

Timeline

Founder & Board Chair

Vic James Center
01.2021 - Current

Global Operations Program Manager

MEDTRONIC
01.2017 - Current

Sr. Engineering Project Manager

MEDTRONIC
01.2013 - 01.2017

Vendor Manager, Global Learning and Development

DELL
01.2012 - 01.2013

Account Services Representative, Sales Operations

TACTILE MEDICAL
01.2011 - 01.2012

Engineering Technical Writer

BOSTON SCIENTIFIC
01.2006 - 01.2010

Master of Biotechnology Enterprise and Entrepreneurship -

Johns Hopkins

Bachelor of Arts - English

University of Minnesota

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Sarah Anderson