Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in organizational skills, attention to detail, efficiency, and being a dependable employee.
Overview
6
6
years of professional experience
Work History
Receptionist
Total Access Urgent Care
02.2021 - Current
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, an active waiting list, and walk-in clients.
Maintained a well-organized reception area and contributed to a welcoming environment for visitors.
Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Efficiently checked patients in and out, while accurately loading patient demographic information and insurance information.
Server
Watermark Retirement Communities
05.2020 - 04.2022
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Maintained a cleanly kitchen environment.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Efficiently taking orders and delivering meals to customers in the dining room.
Clerical Support
Object Computing Incorporated
05.2018 - 03.2020
Provided clerical support to members of administration.
Delivered quality clerical support to staff.
Provided clerical support to department, such as filing, copying and restocking supplies.
Maintained a clean and tidy office environment.
Retrieved and delivered items to the office, and kept common areas stocked with essential items.
Education
Associate of Applied Science - Surgical Technology
St. Louis Community College
St. Louis Missouri
05.2025
Associate of Arts - Education
St. Louis Community College
St. Louis, Missouri
12.2022
High School Diploma -
Francis Howell North High School
St. Charles, Missouri
05.2020
Skills
Administrative Support
Clerical Support
Document Management
Service-Oriented Mindset
Time Management
Professional Demeanor
Organization Skills
Multitasking Abilities
Attention to Detail
Timeline
Receptionist
Total Access Urgent Care
02.2021 - Current
Server
Watermark Retirement Communities
05.2020 - 04.2022
Clerical Support
Object Computing Incorporated
05.2018 - 03.2020
Associate of Applied Science - Surgical Technology
St. Louis Community College
Associate of Arts - Education
St. Louis Community College
High School Diploma -
Francis Howell North High School
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