SARAH AVELAR

East Northport,NY

Summary

Resourceful Travel Consultant providing dream experiences in leisure travel. 4 years in hospitality working with clients pursuing unique vacation adventures. Student excited to apply learned skills in a new professional setting.

Overview

years of professional experience

Certification

Work History

Travel Agent

Sorto's Travel

09.2020 - 08.2023

Supervisor Name: Alexander Sorto
Contact Number: 516-242-1879
Answered flow of customer calls with minimal wait times
Offered advice and assistance to customers, paying attention to special needs or wants
Translated documents from Spanish to English and vice versa
Responded to upset customers with patience to maintain professionalism
Provided customers with best deals and travel options, successfully negotiating rates
Operated cash registers, receiving and processing funds
Learned to professionally use Travel System Coding/Commands (AMADEUS) to meet my client's requests
Worked effectively in fast-paced environments
Strengthened communication skills through regular interactions with others

Education

Bachelor of Science - Biology

Carnegie Mellon University

Pittsburgh, PA

05.2027

High School Diploma -

Northport Senior High School

Northport, NY

06.2023

Skills

Air Travel Coordination
Customs and Immigration Policies
Travel Research

Customer Service and Assistance
Refund Processing
High volume environments

Certification

CNP - Certified Notary Public

Languages

English

Native or Bilingual

Spanish