SARAH AVILA
Suisun,CA
Summary
Experienced sales professional with a strong ability to build relationships and develop strategic marketing plans, consistently achieving sales goals. Skilled in customer relationship management and effective communication, ready to leverage expertise in generating referrals and closing sales. Seeking to contribute as an Account Executive, driving growth and success for the team.
Overview
25
25
years of professional experience
Work History
Business Development, Director
Gateway, Home Health Corp
San Ramon, CA
07.2025 - Current
- Led business development initiatives to expand market share and enhance service offerings.
- Established strategic partnerships with healthcare providers to drive referrals and increase patient engagement.
- Analyzed market trends to identify growth opportunities and develop targeted outreach
- referral growth, strategic relationship, building with medical professionals and team leadership
Account Executive
Bridge Home Health
Fairfield, CA
10.2024 - Current
- Strong in building relationships with referral sources, developing and executing marketing plans, and promoting the agency's services.
- Generating referrals from various sources, including hospitals, nursing facilities, IL, AL and physician offices.
- Developing and maintaining strong relationships with referral partners.
- Identifying and qualifying potential referral sources.
- Achieving sales goals and targets.
Community Sales Manager
Redwood Retirement
Napa, CA
01.2021 - 07.2024
- I am responsible for identifying and nurturing lead sources in the community through interfacing and networking with hospital discharge planners, clinicians, medical centers, professional organizations and other key healthcare providers and ancillary professionals.
- This responsibility also involves coordinating with other sales and admissions staff members to implement a comprehensive program for both nurturing lead sources and guiding prospects through the sales funnel to convert leads to move-ins.
- Maintained up-to-date knowledge of industry trends and competitive landscape to identify opportunities for growth.
- Utilized CRM software to track customer data, monitor progress, and adjust strategies as needed.
- Implemented cost-effective measures that improved operational efficiency while maintaining high standards of quality control.
- Established effective communication channels within the organization to ensure timely delivery of services.
AR Specialist Medical Billing
Change Healthcare Corporation
Novato, CA
05.2016 - 05.2020
- Compiled and maintained logs, and statistical or research records to locate requested health data.
- Reviewed engine assigned codes and modifiers to update and verify accuracy.
- Pulled patient records and transferred information to appropriate parties.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Logged all requests for medical records into spreadsheets.
- Applied payments, adjustments and denials into medical manager system.
- Billed all lab claims with attached lab slips.
- Evaluated accuracy of provider charges, including dates of service, procedures, level of care and diagnoses, identifying over errors within.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Routinely contacted account holders with balances over days past due to resolve delinquencies.
Marketing and Community Relations Coordinator
Wellness Home Health
Vallejo, CA
05.2014 - 06.2015
- Building relationships with physicians, hospitals, skilled nursing facilities, and other referral sources to secure new patients.
- Maintaining strong connections with referral sources and healthcare professionals, often through in-person visits, calls, and social media.
- Conducting research to understand the local healthcare market, identify potential referral sources, and track competitor activities.
- Responding to inquiries, addressing concerns, and ensuring a positive experience for referral sources and patients.
Activities Coordinator
Aegis Living
Napa, CA
07.2011 - 02.2013
- Managed individual budgeted activities expenditures to minimize operational costs.
- Monitored progress of participants to track measurable data for plan of care goals.
- Kept accurate and organized program and individual child records.
- Supported activity leaders and external providers to deliver structured activities.
- Implemented comprehensive activity program to correspond with needs and interests of participants.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Activity Director
Concordia Manor
Napa, CA
11.2001 - 05.2006
- Maintained records of activities and analyzed feedback from participants.
- Consulted with staff and other professionals to discuss activities.
- Handled budgetary concerns, keeping all activities affordable.
- Organized services such as transportation, event security, and catering.
- Established, identified and assessed event goals and intended outcomes.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
- Promoted monthly events and activities to increase participation and revenue.
- Advertised for upcoming events to promote engagement and involvement.
- Organized and lead variety of small and large group activities, including exercise, arts and crafts activities.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Observed participants for signs of physical distress and stopped activity to administer care.
Education
High School Diploma - undefined
Preparatoria Regional
Jalisco01.1999
Skills
Insurance billing
First Aid/CPR
Customer Relationship Management
Closing Sales
Sales Records Management
Customer service
Billing procedures
Effective Customer Communication
Outreach Initiatives
Strong relationships
Languages
Spanish
Professional Working
Fluent
Professional Working
Timeline
Business Development, Director
Gateway, Home Health Corp
07.2025 - Current
Account Executive
Bridge Home Health
10.2024 - Current
Community Sales Manager
Redwood Retirement
01.2021 - 07.2024
AR Specialist Medical Billing
Change Healthcare Corporation
05.2016 - 05.2020
Marketing and Community Relations Coordinator
Wellness Home Health
05.2014 - 06.2015
Activities Coordinator
Aegis Living
07.2011 - 02.2013
Activity Director
Concordia Manor
11.2001 - 05.2006
High School Diploma - undefined
Preparatoria Regional