Motivated Waitress with engaging personality and versatile communication skills. Upbeat, friendly, and anticipates customer needs to facilitate enjoyable dining experiences. Dedicated, hard working and reliable employee ready to serve both the customer and your restaurant.
Overview
2
2
years of professional experience
Work History
Waitress
Albi's Vite Italian Kitchen
08.2024 - Current
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked to increase efficiency while working tables.
Processed orders and sent to kitchen employees for preparation.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Hostess/Waitress
Live Oak Restaurant and Sports Grill
03.2024 - 05.2024
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Took drink and food orders, relaying to kitchen and bar.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Input orders accurately into POS terminal, split bills and accepted payments.
Delivered accurate drink and food orders to tables, accommodating additional requests and needs.
Fast Food Team Member/Cashier
McDonald's
01.2023 - 05.2023
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
Reduced customer wait times by quickly operating customer window and sales register.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Accurately operated cash register to process customer payments.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Carhop/Customer Service Representative
Sonic Drive In
07.2022 - 11.2022
Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Memorized orders and maintained accuracy in high-traffic times.
Took orders and car-hopped food and beverages to customers in cars to provide quick and convenient customer service.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Three Rivers High School
Three Rivers, TX
05.2024
Skills
Order Accuracy
Safe Food Handling
Customer Service
Guest Relations Management
Dining area maintenance
Menu Recommendations
Upselling techniques
Order Taking
Greeting guests
Point of Sale (POS) system operations
Order Management
Cash Handling
Menu knowledge
Table Bussing
Beverage Preparation
Timeline
Waitress
Albi's Vite Italian Kitchen
08.2024 - Current
Hostess/Waitress
Live Oak Restaurant and Sports Grill
03.2024 - 05.2024
Fast Food Team Member/Cashier
McDonald's
01.2023 - 05.2023
Carhop/Customer Service Representative
Sonic Drive In
07.2022 - 11.2022
High School Diploma -
Three Rivers High School
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