Sarah Batchelder
Enfield,CT
Summary
Dedicated and customer-focused server and bartender with 12 years of experience in the hospitality industry. Proven ability to provide exceptional service, handle high-pressure situations, and create a positive dining experience. Seeking an opportunity to contribute my skills and expertise to a dynamic team.
Overview
9
9
years of professional experience
Work History
Banquet and Fine Dining Server
350 Grill
09.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided table side bottle service and skillfully accommodated large parties.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Luckys Pub
08.2019 - 09.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server & Bartender
Big Tuna Sushi Bistro
09.2016 - 08.2019
- Increased sales significantly by upselling higher-end products to customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Engaged with customers to understand their preferences and provide personalized recommendations.
- Served food and beverages promptly with focused attention to customer needs.
Cocktail Server
Feather Falls Casino
09.2014 - 09.2016
- Answered customers' questions, recommended items, and recorded order information.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Agriculture
University of California, Chico State
Chico, CA05.2018
Skills
- Food and Beverage Service
- Fine Dining Experience
- Strong Communication
- Problem Solving
Timeline
Banquet and Fine Dining Server
350 Grill
09.2022 - 01.2024
Bartender
Luckys Pub
08.2019 - 09.2022
Server & Bartender
Big Tuna Sushi Bistro
09.2016 - 08.2019
Cocktail Server
Feather Falls Casino
09.2014 - 09.2016
Bachelor of Science - Agriculture
University of California, Chico State
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