Sarah Beaver
Raleigh ,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative
Strategic Value Media
05.2024 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
Account Executive
Yelp
01.2024 - 04.2024
- Experience managing and contacting several accounts, knowledgeable in using salesforce to manage leads and accounts
- Able to manage time properly working from home
- Great at having a friendly attitude and good tone when on the phone with clients
- Sales experience and able to manage hitting goals and quotas set
- Great at objection handling and becoming knowledgeable of the product to diffuse those situations
- Skilled in multitasking and working with multiple screens.
Bartender/Server
Cheesecake Factory
06.2016 - 08.2023
- Experience serving customers with a friendly attitude and creating regular guests
- Skilled in anticipating the needs of the guest
- Proficient with learning and memorizing menu items and drink recipes
- Trained in how to handle unhappy guests
- Worked great alongside other team members along with all other areas of the business
- Knowledgeable in inventory and keep products stocked
- Certified trainer to help with new hires both serving and behind the bar.
Bartender
Buffalo Wild Wings
10.2015 - 08.2019
- Very knowledgeable of both drink and food menus
- Experienced at multitasking handling both tables as well as the bar
- Worked well as a team player and created many regular and returning customers
- Maintained inventory and trained in handling a cash drawer
- Certified in handling food safely and serving alcohol responsibly.
Bartender
Librettos
10.2012 - 08.2015
- Experience in creating new drinks as well as knowing all drink recipes
- Proficient at maintaining friendly service with a smile
- Excellent at anticipating the guests needs
- Great at multitasking by maintaining a clean and organized work area while providing great customer service
- Knowledgeable of both closing and opening duties, certified to train new team members.
Education
Completed Some College -
Central Piedmont Community College
Charlotte, NC12.2010
High School Diploma -
Weddington High School
Weddington, NC06.2009
Skills
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
- Product Knowledge
- Relationship Development
- Upselling and Cross Selling
- Superior organizational skills
- Rapport Building
- Cold calling expertise
- Sales expertise
- Salesforce CRM
- Sales closing
- Expertise in cold calling
- Client Relationship Management
- Data Entry
Personal Information
Title: Customer Service
Timeline
Inside Sales Representative
Strategic Value Media
05.2024 - Current
Account Executive
Yelp
01.2024 - 04.2024
Bartender/Server
Cheesecake Factory
06.2016 - 08.2023
Bartender
Buffalo Wild Wings
10.2015 - 08.2019
Bartender
Librettos
10.2012 - 08.2015
Completed Some College -
Central Piedmont Community College
High School Diploma -
Weddington High School
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