Sarah Benz

• Managed back office duties such as patient check-in and check-out, rooming patients by taking vital signs and injections directed by physician. Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents using EMR system.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Responded to telephone inquiries from patients test results, prescription refills, ensuring compliance with HIPPA regulations regarding patients privacy rights.

• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Assisted physicians with patient care by taking vital signs and assisting with routine gynecological visits and EKG's.
• Prepared laboratory specimens for analysis and organized results for physicians review.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly.

• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff
• Helped patients complete necessary medical forms and documentation..
• Obtained client medical history, medication information, symptoms, and allergies. Maintained current and accurate medical records for patients.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions. And EKG's as needed
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety

• Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
• Accepted and processed customer deductibles and copays
• Scheduled diagnostic test such as X-ray's, CT and MRI scans based on physician orders and instructions.
• Scheduled diagnostic tests such as X-ray's, CT and MRI scans based on physician orders and instructions.
• Assisted X-Ray Tech with patient positioning
• Conducted insurance verification prior to testing
• Demonstrated adaptability in fast-paced environments by swiftly shifting between front and back office tasks as needed.