Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Dependable, acknowledged for reliability, integrity and quick-learning ability.
Overview
7
7
years of professional experience
Work History
Gas Station Manager Assistant
Mike Berro
01.2017 - Current
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Accounting Assistant
Abraham Berro
03.2021 - 08.2022
Maintained clean and organized files by keeping accounts payable records up-to-date.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Used accounting software to prepare weekly and monthly financial reports.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Completed payroll functions to facilitate accurate and prompt staff payments.
Input financial data and produced reports using Excel.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Tracked financial progress by creating quarterly and yearly balance sheets.