Sarah Biles
Malone
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
7
7
years of professional experience
Work History
Executive Director
Chick-fil-A
04.2023 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Head Cashier
Lowe's
03.2018 - 06.2022
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
High School Diploma -
Panhandle Technical College
Chipley, FL05-2014
Skills
- Community engagement
- Strategic planning
- Operations management
- Budgeting and financial management
- Staff management
- Relationship building
- Public speaking
- Innovation and creativity
- Leadership development
- Marketing
- Human resources management
- Team bonding
- Training methods
- Social media
- Human resources
- Performance feedback
- Goal setting
- Strategic business planning
- Relationship and team building
- Executive leadership
- Policies and procedures
Languages
English
Native or Bilingual
Timeline
Executive Director
Chick-fil-A
04.2023 - Current
Head Cashier
Lowe's
03.2018 - 06.2022
High School Diploma -
Panhandle Technical College
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