Sarah Blackwell
Kansas City,MO
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 4 years of experience providing quality administrative support to clients.
Overview
9
9
years of professional experience
Work History
Virtual Administrative Assistant
Inner Sun & Moon LLC
07.2019 - Current
- Completed business correspondence, transcription, and data entry.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Conferred with customers by telephone, chat or email to provide information.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Coordinated calls & meetings across multiple time zones.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Receptionist
Inner Sun & Moon LLC
08.2015 - 07.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Wait Staff Member
Govinda's Vegetarian Cuisine
08.2015 - 09.2016
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Cultivated warm relationships with regular customers.
Spa Attendant
Spa W
12.2014 - 08.2015
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Greeted guests and escorted to correct treatment rooms.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
Education
Ayurvedic Doula - Ayurvedic Medicine
Sacred Window School For Maternal & Newborn Health
Denver, CO05.2016
Natural Therapeutic Specialist - Massage Therapy, Herbalism
New Mexico School Of Natural Therapeutics
Albuquerque, NM05.2013
Associate of Arts - Philosophy And Religious Studies
Central New Mexico Community College
Albuquerque, NM04.2012
High School Diploma -
Stillwater High School
Stillwater, OK05.2004
Skills
- Data Management
- Data Entry
- Invoice Processing
- Appointment Coordination
- Project Management
- Records Administration
- Workflow Optimization
- Calendar Management
- Social Media Updating
Timeline
Virtual Administrative Assistant
Inner Sun & Moon LLC
07.2019 - Current
Receptionist
Inner Sun & Moon LLC
08.2015 - 07.2019
Wait Staff Member
Govinda's Vegetarian Cuisine
08.2015 - 09.2016
Spa Attendant
Spa W
12.2014 - 08.2015
Ayurvedic Doula - Ayurvedic Medicine
Sacred Window School For Maternal & Newborn Health
Natural Therapeutic Specialist - Massage Therapy, Herbalism
New Mexico School Of Natural Therapeutics
Associate of Arts - Philosophy And Religious Studies
Central New Mexico Community College
High School Diploma -
Stillwater High School
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