Sarah Blair-Ramos

Sweetest Perfection Gelateria

06.2020 - 07.2022

Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Handled cash with high accuracy and took care to check bills for fraud.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Met customer service goals and exceeded customer expectations.
Operated cash register to record transactions accurately and efficiently.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Processed customer orders and accurately handled payment transactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Performed cash, card, and check transactions to complete customer purchases.
Utilized POS system to handle customer cash and credit card transactions.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.