Sarah Blankenship
Summary
Skilled individual with background in managing diverse clerical tasks. Demonstrated knowledge of office operations, accounting and computers. Strengths include exceptional organizational skills, ability to handle confidential information with discretion, and strong communication capabilities. Noted for being a quick learner and effective team member.
Overview
26
26
years of professional experience
2001
2001
years of post-secondary education
Work History
Deputy County Clerk
Greenbrier County Commission
Lewisburg, West Virginia
09.2019 - Current
- Processed official documents for public records and legal compliance.
- Assisted in managing election logistics and voter registration procedures.
- Maintained accurate databases for property records and vital statistics.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Trained new staff members on office procedures and customer service protocols.
- Provided excellent customer service on phone and in-person to individuals from socially, economically and culturally diverse backgrounds.
- Compiled data for monthly reports on activities in the County Clerk's Office.
- Processed all documents related to the recording of deeds, mortgages, and other legal documents.
- Processed end of day reports and daily bank deposits
- Assisted in preparing monthly financial statements and reports.
- Produced reliable reports by checking financial statements for accuracy.
- Monitored inventory levels of supplies needed for daily operations within the office.
Dispatcher/Foreman
The Greenbrier Resort
White Sulphur Springs, WV
05.2002 - 02.2008
- Coordinated transportation schedules for guests and staff at luxury resort.
- Managed communication between departments to ensure timely service.
- Operated dispatch equipment to track vehicle locations and assignments efficiently.
- Responded promptly to guest inquiries regarding transportation services.
- Managed a large volume of phone calls
- Assigned drivers to appropriate routes based on customer needs.
- Performed administrative duties such as filing paperwork, updating databases, and preparing manifest documents for review by management staff.
- Worked directly with groups and in house conference managers coordinating transportation needs
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Created invoices for transportation services
- Assisted in training new dispatchers on operational procedures and protocols.
- Resolved customer complaints related to service issues or delays.
Business Office Associate
Greenbrier Valley Airport FBO
Lewisburg, West Virginia
08.1999 - 05.2002
- Answered phone and routed calls to appropriate team members.
- Managed daily financial transactions and reconciled accounts for airport operations.
- Assisted customers with inquiries and provided information about airport services.
- Worked closely with the Control Tower
- Maintained records of flight arrivals and departures from the airport terminal.
- Dispatched ground support equipment for aircraft servicing needs according to schedule requirements.
- Communicated with airport staff and pilots using a radio
- Received the Exxon Mobile Customer Service Award
Education
Bachelor of Science - Business Administration Health Care Management
Mountain State University
Beckley, WV 08.1999 - 05.2001
Greenbrier West High School
Charmco, WVBachelor of Science - Business Administration And Management
College of West Virginia
Beckley, WV 08.1995 - 05.1999
Skills
- Document processing
- Customer service
- Record keeping
- Problem solving
- Effective communication
- Attention to detail
- Office administration
- Bookkeeping
- Accounts payable and receivable
- Advanced computer skills
- Quick Learner
Timeline
Deputy County Clerk
Greenbrier County Commission
09.2019 - Current
Dispatcher/Foreman
The Greenbrier Resort
05.2002 - 02.2008
Business Office Associate
Greenbrier Valley Airport FBO
08.1999 - 05.2002
Bachelor of Science - Business Administration Health Care Management
Mountain State University
08.1999 - 05.2001
Bachelor of Science - Business Administration And Management
College of West Virginia
08.1995 - 05.1999
Greenbrier West High School