Sarah Bolosan
Vacaville
Summary
Trustworthy individual with solid experience in customer service and staff supervision. Reputation for displaying professionalism and high levels of integrity. Dedicated to motivating higher sales through incentives and positive reinforcement.
Overview
28
28
years of professional experience
Work History
Store Manager
Five Below
02.2023 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Trained and guided team members to maintain high productivity and performance metrics.
Store Manager
Tuesday Morning
08.2015 - 01.2023
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Trained and mentored new Store Managers.
- Received and processed freight to floor promptly to maximize sales of new merchandise.
- Completed routine store inventories.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Store Manager
Walgreens
03.1997 - 10.2013
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Managed the grocery and liquor department, ordering from multiple vendors to maintain adequate stock.
Education
High School Diploma -
Foothill High School
Bakersfield, CA06.1996
Skills
- Multitasking and Prioritization
- Customer Service
- Team Leadership
- Time Management
- Interpersonal Communication
- Problem Solving
Timeline
Store Manager
Five Below
02.2023 - Current
Store Manager
Tuesday Morning
08.2015 - 01.2023
Assistant Store Manager
Walgreens
03.1997 - 10.2013
High School Diploma -
Foothill High School
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