Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Sarah Boothe

Customer Service Representative
Savannah,TN

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

7
7
years of professional experience
45
45
years of post-secondary education

Work History

Factory Service Advisor

Advance Services, Inc.
Memphis, TN
10.2016 - 12.2018
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Escalated incidents to next level to remain compliant with company's standards and procedures.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Documented problems and corrective actions to maintain records.
  • Resolved
  • Appliance issues over phone with 100 customers daily.

Banking Specialist

TD Bank
Greenville, SC
08.2014 - 05.2016
  • Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
  • Opened new accounts and made changes to existing accounts.
  • Wrote and filed disputes

Service Clerk

Walgreens
Greenville, SC
02.2010 - 02.2013
  • Maintained and organized checkout counter
  • Cash and credit transactions
  • Kept the store clean
  • Handled return items
  • Greeted incoming customers and answered questions about available services.

Education

Business

Spartanburg Community College
Spartanburg, SC

High School Diploma -

Evangelical Christian School
Cordova, TN
05.1977 - Current

Skills

Client rapport

Staff education and training

Money handling abilities

Service standard compliance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Factory Service Advisor

Advance Services, Inc.
10.2016 - 12.2018

Banking Specialist

TD Bank
08.2014 - 05.2016

Service Clerk

Walgreens
02.2010 - 02.2013

High School Diploma -

Evangelical Christian School
05.1977 - Current

Business

Spartanburg Community College
Sarah BootheCustomer Service Representative