Sarah Brown
Naples,FL
Summary
Eager to integrate my educational background and diverse experience across various fields into a role where I can significantly contribute to the success of the company. With a strong educational foundation and years of practical experience, I am seeking an opportunity that not only utilizes my existing skills but also fosters continual growth and learning. I want to embark on a journey with an employer that values professional development and offers opportunities for advancement as I continue to evolve in my career.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Cosmetic & Implant Dentistry of Naples
Naples, FL
01.2019 - 01.2024
- Orchestrated the patient journey, overseeing their experience from check-in to check-out, primarily at the front desk while assisting chairside as needed
- Spearheaded billing operations, meticulously managing insurance billing, patient invoicing, and navigating insurance denials and appeals with precision
- Played a role in recruitment efforts, participating in the review of resumes during hiring processes
- Contributed to the successful acquisition of another practice, facilitating the transition of patients to our practice and ensuring continuity of care
- Dedicated efforts to enhance and broaden the company's social media presence, resulting in increased patient numbers and a broader audience reach.
Advertising Operations
Gannett
Naples, FL
01.2017 - 01.2019
- Crafted legal advertisements for diverse clientele, strategically placing them in various publications nationwide
- Established strong working relationships with law firms and individuals seeking to publish a range of legal advertisements, ensuring their needs were met with precision and efficiency.
Scheduling Coordinator
Timothy Davis, D.D.S. - Naples Periodontist
Naples, FL
01.2016 - 01.2017
- Supported seamless patient scheduling for various procedures and treatments, ensuring optimal appointment coordination
- Managed front desk operations comprehensively, overseeing administrative tasks and providing assistance across all areas as needed.
Credit Manager
Abacus Technologies, Inc.
Naples, FL
01.2014 - 01.2016
- Evaluated and approved customer credit for purchases, leveraging credit scores and order margins to ensure financial viability
- Collaborated closely with the Controller, providing support and stepping in as necessary to maintain seamless operations
- Managed all aspects of accounts receivable and provided assistance with accounts payable tasks when required.
Dental Assistant
Endodontic Associates, Inc.
Fort Wayne, IN
01.2006 - 01.2014
- Provided chairside assistance during root canals and related procedures, ensuring patient comfort and procedural efficiency
- Maintained meticulous sterilization of treatment rooms and instruments, upholding strict standards and ensuring patient safety
- Initiated and managed the establishment of social media accounts, crafting engaging content and fostering online presence to enhance practice visibility and patient engagement.
Education
Bachelor of Science in Communications, Organized Leadership and Supervision -
Purdue University-Fort Wayne
Skills
- Dental Assisting
- Dentrix
- Dental Receptionist
- Eaglesoft
- Social Media Management
- QuickBooks
- Credit analysis
- Office management
- Accounting
- Marketing
Certification
- AED Certification
- CPR Certification
Additional Information
References available upon request.
Timeline
Patient Coordinator
Cosmetic & Implant Dentistry of Naples
01.2019 - 01.2024
Advertising Operations
Gannett
01.2017 - 01.2019
Scheduling Coordinator
Timothy Davis, D.D.S. - Naples Periodontist
01.2016 - 01.2017
Credit Manager
Abacus Technologies, Inc.
01.2014 - 01.2016
Dental Assistant
Endodontic Associates, Inc.
01.2006 - 01.2014
Bachelor of Science in Communications, Organized Leadership and Supervision -
Purdue University-Fort Wayne
- AED Certification
- CPR Certification
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