Sarah Brown
Rockport,United States
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Chili's Bar and Grill. St.Jude donation month Hope Captain bringing spirit and fun to the workplace while gathering donations for charity. Strong, social team member with the drive and passion to gather and celebrate occasions with work staff such as holidays, events, special occasions, and birthdays. Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in restaurant roles.
Overview
2
2
years of professional experience
Work History
Server
Chili's Bar and Grill
05.2025 - 09.2025
- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction, while upselling menu items.
- Implemented upselling techniques, boosting average check totals consistently.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Food Runner
Chili's Bar and Grill
01.2025 - 07.2025
- Supported team members in restocking supplies for efficient operations.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Food Runner/Host/Busser/Server
Chili's Bar and Grill
02.2024 - 01.2025
- Adapted quickly to changing environments and high-pressure situations.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Delivered food and beverages promptly, ensuring customer satisfaction and adherence to quality standards.
- Maintained cleanliness and organization of dining area, enhancing guest experience and safety compliance.
Education
High School Diploma -
Magnet Cove
Magnet Cove, Arkansas No Degree - Nursing Practice And Pre-Medicine
Louisiana State University
Baton Rouge, LA05.2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Customer service
- Safe food handling
- Service prioritization
- Order accuracy
- Supply restocking
- Quality control
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Server
Chili's Bar and Grill
05.2025 - 09.2025
Food Runner
Chili's Bar and Grill
01.2025 - 07.2025
Food Runner/Host/Busser/Server
Chili's Bar and Grill
02.2024 - 01.2025
High School Diploma -
Magnet Cove
No Degree - Nursing Practice And Pre-Medicine
Louisiana State University